Polarium manufactures intelligent energy storage systems that have the potential to change the way we think about energy. Our team has a proven track record of finding unique business opportunities all over the world and attracting a loyal customer base. With us, you’ll be the voice of the company and communicate our market-leading technology throughout our customer funnel in strategic markets. You’ll have the chance to excel in a team atmosphere with highly experienced colleagues from a wide variety of backgrounds with the shared goal of finding solutions to global energy challenges.

About the job

We are on the lookout for an Order and Delivery Specialist. As a member of our global Order & Delivery team you will be part of a small and tight team that works closely together and that supports each other. You will ensure that our customers get world class service and support when purchasing Polarium products. The teams main responsibility is customer order management and includes, but is not limited to, order management, transport document handling, production and delivery follow-up, invoicing and claims handling.

This position is based in Nairobi, Kenya.

Qualification and experience:

• Minimum 8-10 years’ experience from working with large international customers in an order management,  customer service or inside sales role.
  
• Experience from customer order management – From customer order to delivery including good logistics knowledge.
  
• Experience from driving and implementing new or improved processes and ways of working internally and with customers.
  
• Experience from working in Business Central.
  
• Good Microsoft Office knowledge.
  
• Excellent English skills both verbally and in writing.
  
• Experience from creating, analyzing, and reporting KPIs.
  
• Experience from managing the payment method “Letter of Credit”.
  
• Experience from managing COC requirements and product certificates in Africa.
  
• Customer-focused and proactive.
  
• Enjoy working in a fast-phased company environment.
  
• Important to be structured and attention for details.
  
• Team-oriented with great collaboration skills.
  
• Good at taking on responsibilities and follow through

Personal traits & abilities:

• Customer-focused and proactive
  
• Enjoy working in a fast-phased company environment
• Structured and attention for details
• Team-oriented with great collaboration skills
• Good at taking on responsibilities and follow through

Kindly submit your application through the provided apply button in the advertisement on our careers page, as we are unable to accept any applications via email in compliance with the GDPR regulations.

At Polarium, creating change in the energy industry starts with our team. We believe a diverse workplace brings creativity, innovation and better represents our customers, and the many communities they serve, around the world. A positive work-life balance is what supercharges our teamwork and a sustainable personal journey throughout our careers.

Since Polarium launched in 2015, we’ve been on a mission to redesign the energy industry. We’re unlocking the massive potential of energy storage systems through our wide range of intelligent and digital services. Our passion for solving challenges is what drives our next generation of premium energy storage products in use on all continents and in all climate zones. Today, we power businesses, optimize energy usage, and reduce carbon dioxide emissions to create a cleaner future in energy.

We look forward to receiving your application!